Terms and Conditions

By accessing and using our platform, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our platform.

To use our platform, you must be at least 18 years old or have the consent of a parent or guardian. By using our services, you represent and warrant that you meet this eligibility requirement.

HealthPoint Africa provides an online platform for medical consultations with licensed healthcare professionals. Our platform does not replace traditional in-person medical care and should not be used for emergency medical situations. If you are experiencing a medical emergency, please contact emergency services immediately.

• Accurate Information: You agree to provide accurate and complete information when using our services. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
• Prohibited Conduct: You agree not to use our platform for any unlawful or prohibited purposes, including but not limited to:
  • Impersonating another person or entity.
  • Disrupting or interfering with the platform's functionality.
  • Accessing or attempting to access another user's account without permission.

• Consultation Fees: Fees for consultations and other services are clearly stated on our platform. By booking a consultation, you agree to pay the applicable fees.
• Payment Processing: Payments are processed through third-party payment providers. By using our platform, you agree to their terms and conditions as well.

• Cancellation Policy: You may cancel a consultation up to 24 hours before the scheduled appointment time. Cancellations made after this timeframe may not be eligible for a refund.
• Refund Policy: Refunds are issued at our discretion. If you are dissatisfied with our services, please contact our support team for assistance.

• Ownership: All content, trademarks, and intellectual property on our platform are owned by HealthPoint Africa or our licensors. You may not reproduce, distribute, or use any content without our express written permission.
• User Content: By submitting content to our platform (e.g., reviews, feedback), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with our services.

• No Warranties: HealthPoint Africa provides our platform "as is" and without any warranties, whether express or implied. We do not guarantee that our platform will be error-free, secure, or available at all times.
• Limitation of Damages: In no event shall HealthPoint Africa or its affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our platform.

We reserve the right to suspend or terminate your access to our platform at any time, without notice, for any reason, including but not limited to a violation of these Terms and Conditions.

We may update these Terms and Conditions from time to time. We will notify you of significant changes through our platform or by email. Your continued use of our platform after any changes signifies your acceptance of the updated terms.

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

If you have any questions or concerns about these Terms and Conditions, please contact us at info@healthpointafrica.ng or +2348068000527.