Payment Methods
- Credit/Debit Cards (Visa, Mastercard, Amex, etc.)
- Online Payment Gateways (PayPal, Stripe, etc.)
- Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs)
Payment Terms
- Payments are due at the time of booking a consultation.
- Consultations will not be scheduled until payment is received.
- We do not accept cash or checks.
Refund Policy
- Cancellations made at least 24 hours before the consultation: full refund.
- Cancellations made less than 24 hours before the consultation: 50% refund.
- No shows or cancellations during the consultation: no refund.
Security Measures
- Encryption and secure servers.
- Compliance with PCI-DSS and relevant industry standards.
- Regular security audits and testing.
Financial Information
- We do not store your credit card information.
- Payment information is transmitted securely to our payment gateways.
- We comply with relevant data protection regulations.
Failed Payments
- We will attempt to contact you to resolve payment issues.
- Failure to resolve payment issues may result in cancellation of the consultation.
Promotions and Discounts
- We may offer promotions and discounts from time to time.
- These will be applied at the time of payment.
Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes through our platform or by email.
Contact Us
If you have questions or concerns about this policy, please contact our support team at info@healthpointafrica.ng or +2348068000527.
Terms and Conditions
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